Privacy Policy

Effective date: 1st January 2026

1. Data Controller

The Data Controller responsible for your personal data is:

R&O Srl

Via Alberobello 134, Castellana Grotte (BA) 70013

IT08853240722

Email: contact@olivevillaspuglia.com

2. Legal Basis & Purpose of Data Processing

We process personal data in compliance with the EU General Data Protection Regulation (GDPR) 2016/679 and the Italian Data Protection Code.

We collect and process personal data for:

  • Managing enquiries and bookings (performance of contract)

  • Complying with legal obligations (e.g. local police guest reporting)

  • Communicating with you regarding your stay

  • Sending marketing communications if you have provided your consent

3. Types of Data Collected

We may collect the following personal data:

  • Identity data: name, date of birth

  • Contact data: address, email, phone number

  • Booking and payment details: reservation dates, payment information

  • Website usage data: cookies and analytics

4. Cookies & Tracking

We use cookies and similar technologies to operate our website and to analyze usage. You can manage your cookie preferences via your browser settings.

5. Data Sharing

We do not sell your personal data. However, we may share data with:

  • Service providers (e.g. payment processors)

  • Authorities as required by law (e.g. guest identity reporting)

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access, correct, update or delete your personal data

  • Withdraw consent at any time

  • Object to certain types of data processing

  • Request restriction of processing

  • Lodge a complaint with the Italian Data Protection Authority (“Garante per la protezione dei dati personali”)

8. International Transfers

If data is transferred outside the EU/EEA, we ensure it is protected by appropriate safeguards.

9. Contact

For privacy enquiries or data subject requests, contact:
Email: contact@olivevillaspuglia.com
Address: Olive Villas Puglia, Via Alberobello 134, Castellana Grotte (BA) 70013